Returns & Exchanges
At Qwertykeys, we strive for perfection in every keystroke, but if you are not satisfied with your purchase, you may return eligible products within 14 days of delivery. Please ensure all items remain in their original packaging with all components included to qualify for a full refund.
Initiate a Request
Log into your account and navigate to the order history section to submit a formal return request for your specific keyboard or accessory.
Secure Packaging
Place the item in its original retail box along with all switches, keycaps, and cables, then pack it into a sturdy shipping carton to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring you retain the tracking receipt.
Inspection and Refund
Once our technical team verifies the condition of the hardware, a refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing